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Angela O’Connor (Senior Associate)

Angela is the founder and CEO of The HR Lounge. Her experience in HR spans over 30 years with roles as Chief People Officer at the National Policing Improvement Agency, HR Director at the Crown Prosecution Service and Head of HR at three London local authorities. Angela has received many awards including three HR Director of the year awards. She was the first civil service president of the PPMA (Public Sector People Managers’ Association) in the organisation’s history.

Angela launched the HR Lounge in 2011 – a boutique consultancy that offers a unique blend of HR services to a range of organisations.  A passionate problem solver, Angela’s goals are to help organisations achieve the very best through strategic HR advice, and robust HR practices. Her company employs the most experienced HR experts who are at the top of their profession.

Angela’s deep sector knowledge spans across the whole HR spectrum and she has practical experience in complex, difficult and confidential areas. Her real passion lies in making HR simple and stress-free for clients and helping to create flourishing work environments where people succeed. She is a trained executive coach, mediator and NLP practitioner.

Angela is President of the HR society and a member of the employer’s advisory panel for the Recruitment Employment Confederation. She is also a visiting professor at London Metropolitan University. She was recently named as one of the top 10 HR practitioners of the last decade by HR Magazine.


Dr Ranjit Manghnani M Ed, M St (Cantab) (Senior Associate)

Ranjit Served in the Merchant Navy and was qualified as a Foreign Going Ship Master Mariner Class I. After nearly 16 years as a Merchant Navy officer, he joined the Ministry of Defence Police where he was seconded to Essex Police and the HMIC.

In 2002, he successfully completed the Strategic Command Course (SCC) and subsequently joined the Police Staff College Bramshill, as an Assistant Chief Constable and a Syndicate Director for the SCC. He was also the National Policing Improvement Agency’s ACPO Race and Diversity champion and led on the implementation of key recommendations, particularly, those which were identified by the CRE investigation on police, the Morris enquiry and the Secret Policeman.

He is a qualified Executive Coach and Mentor and holds Level A and Level B (Intermediate Plus) in occupational testing from The British Psychological Society and is a Neuro Linguistic Programming Practitioner. He has coached and mentored senior police officers, both nationally and internationally. His international clients include senior police officers from Norway, Holland, Ireland, USA (FBI), Gibraltar and France.

Ranjit has attempted to continuously develop his skills having been awarded aMaster’s in Education and Masters in Applied Criminology degrees through Cambridge University and a Doctorate in Change Management by Middlesex University.

In 2006, he joined the National Senior Career Advisory Service for the police service where he coached senior police officers and staff from Superintendents to Chief Constables. In 2011 he started his own consultancy firm as an executive coach. His clients include senior executives from Her Majesty’s Prison service, HMRC, BBC, Royal Mail & Barclays Bank. He has also delivered Stepping Up To Chief Officer Programme for aspiring Superintendents and Chief Superintendents and help them to maximise their potential to step up to be a chief officer. He has helped in the design and delivery of ACPO/CoP led national programmes for selected talented BME Chief Inspectors and Superintendents.

He speaks fluent Hindi, Urdu and has a working knowledge of Japanese. He is a Governor at the Reading School, and a volunteer for the SeeAbilty, which provides help to those who are suffering from Juvenile Batten Disease.


Samantha Frenz (Associate consultant)

A research, review and evaluation professional and accomplished people manager with significant public sector experience. Samantha has considerable experience of working at a senior level in many areas including crime and disorder, policing, volunteering, research, consultation and engagement.

As Head of Scrutiny and Engagement in the Office of the Police and Crime Commissioner for Greater Manchester (formerly Greater Manchester Police Authority) Samantha managed a section comprising three teams and a total of 15 full time staff where she was responsible for developing and refreshing the Commissioner’s Police and Crime Plan; preparing briefings for the Commissioner, Deputy Commissioner and previously Police Authority members on key policy issues and developments; devising, managing and executing thematic research/scrutiny projects and themed public forums ensuring they were linked to policing priorities and areas of performance risk; and, critically examining force and divisional performance, advising the Commissioner and Deputy Commissioner on key points for challenge and further investigation.

She managed teams of staff with responsibility for conducting research, consultation and planning activity on behalf of Greater Manchester Police, providing consultancy services to senior officers and staff members, and liaising with partner agencies on collaborative research and consultation work.

Samantha gained a Master of Business Administration (MBA) qualification in 2014, achieving a distinction for the final year dissertation on “Categorising Complaints – The Nature and Handling of Complaints received by the Greater Manchester Police and Crime Commissioner.”